- At least 13 retailers were hacked and likely had information stolen from them since January 2017.
- Many of these were caused by flaws in payment systems taken advantage of by hackers.
At least ten separate security breaches occurred from January 2017 until now. Many of them were caused by flaws in payment systems, either online or in stores.
Data breaches are on the rise in both retailers and other businesses. According to Business Insider Intelligence, data breaches are a real danger for both brands and customers, and can affect customer's trust in brands.
According to a study by KPMG, 19% consumers would completely stop shopping at a retailer after a breach, and 33% would take a break from shopping there for a extended period.
Sears
Sears alerted customers on April 4 of a "security incident" with an online support partner [ 24]7.ai that may have resulted in up to 100,000 people having their credit card information stolen.
The incident affected shoppers who bought items online from September 27, 2017 to October 12, 2017
Kmart
Kmart, which is owned by Sears Holdings, was also affected by the breach the company reported on April 4.
Delta
Delta used the same online support service as Sears, and was also affected by the reported breach.
The airline said customer payment information may have been vulnerable, but did not estimate how many of its customers were affected.
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